► Custom Orders:
If you'd like to request a custom order, please message me on my Etsy shop!
► Shipping:
I currently offer two shipping options at checkout:
• UNTRACKED AIRMAIL: This is the cheapest option at checkout; currently worldwide orders are shipping FREE. However it doesn't come with a tracking number or any insurance for loss or delay. If you choose this option, the most I can provide you with is a shipment date & estimated delivery.
• TRACKED AIRMAIL: This option insures your order against the chance of loss & delay as I will provide a tracking number upon shipment. With this option, I can also send a replacement if your order gets lost (no arrival for 40 business days after shipment).
⚠️NOTE: the more you buy = the heavier your parcel = the more your shipping will cost!
⚠️I am not responsible for postal delays and as per my policy, I am unable to offer anything more than a delivery estimate if you didn't choose Tracked Shipping at checkout.
► Processing Time/s:
After your payment is confirmed, I will embroider & ship your unique piece in 1-9 business days! Please allow longer wait times for larger orders.
► Bundle Discounts:
If you are buying 3+ or 5+ items at a time, use codes 3PLUS or 5PLUS for a discount!
► Return Policy:
I do not offer returns or exchanges. However, if you've purchased Tracked Shipping with your parcel, I AM able to offer replacements if I can see that your item didn't reach you within 40 business days.
⚠️ I cannot offer refunds for buyer mistakes, such as cutting the package recklessly, forgetting to sign for it, etc. -- OR if you are unhappy with your tee design, size, or material, as I am transparent about all of these details in my shop FAQ & in listing descriptions.
⚠️ DOUBLE CHECK YOUR ADDRESS @ CHECKOUT. It is the buyer's responsibility to pay for reshipping fees if an incorrectly-addressed package gets returned to me, OR if I have already purchased postage for your item.
► Order Cancellation:
If you change your mind, I accept order cancellations within 6 hours of purchase.
► Transit Time (After Shipment):
• Canada: 1-2 weeks
• USA: 2-3 weeks
• International: 3-5 weeks
⚠️ These times are approximate, and may be affected by the pandemic.
► COVID-19:
I am not responsible for the delay or seizure of parcels at borders which may be closed or closing due to the pandemic. Please check your international post site before ordering to see what your country's current postal situation is like.
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*Backgrounds from PatternVomit (Tumblr) & Koduck (Tumblr)